Frequently Asked Questions

Curbside Rewards is the only recycling service in Omaha, Nebraska that rewards you for recycling. Find out more here.

Question:


Curbside Rewards

How is Curbside Rewards different from my current recycling service?

How much can I earn with Curbside Rewards?

How much does a Curbside Rewards subscription cost?

What's included in my subscription?

Can I get Curbside Rewards?

How can I get Curbside Rewards in my community?

How do I get my wheeled cart?

Recycling

What can I recycle?

Do you take glass?

How often are my recyclables picked up?

What happens if I put items in my recycling cart that are not recyclable?

My recyclables weren't picked up on my collection day. Who do I call?

How can I recycle more to help the environment and maximize my reward points?

RecycleBank

I'm having troubles with my online RecycleBank account. What do I do?

What is RecycleBank?

What's the difference between Curbside Rewards and RecycleBank?

How are my recyclables weighed?

How do I earn RecycleBank points?

How many points can I earn each month for recycling?

How much do I recycle to earn points?

How do I get my rewards?

What should I do if I do not receive my mailed rewards within the 5 to 7 day timeframe?

What should I do if I have trouble accessing my account page online?

How many businesses participate in the RecycleBank program?

Will the rewards program change? Will the rewards change?

Will my RecycleBank points expire?

Do RecycleBank rewards expire?

What if I did not receive my points after Curbside Rewards picked up my recyclables?

Answer:


How do I get my rewards?


After you subscribe to Curbside Rewards, you activate your online RecycleBank account with an email and password. Then, you can order your rewards online or by calling RecycleBank Customer Care at 1-888-727-2978.

Some reward partners send their rewards by mail. It may take 5-7 business days to receive rewards after you have placed your order. We are encouraging all of our partners to provide rewards online.

View a demo of how to use your online RecycleBank account to redeem your points for rewards.